The written part
What you are agreeing to.
Four documents, in plain words. Each says what it does, when it applies, and what it does not cover.
Booking and payment
September 9, 2026Who you are booking with, what a price includes, and what you get in writing.
Changing or cancelling
September 9, 2026When you can move an appointment yourself, when you can cancel, and how much notice we ask for.
Privacy
October 7, 2026What we collect, who else sees it, and how to get it back or deleted.
Website terms and accessibility
September 9, 2026Using this site, what happens if a price is wrong, and how to tell us it is hard to use.
When we change one of these, the change applies to new bookings. If you already have an appointment, the version you agreed to is the one that holds, and it stays readable at its own address.